Shipping policy

Shipping Policy

Thank you for shopping at Tryndzi. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

You will receive a confirmation email once your order has been placed, and another notification when your order has been shipped.

2. Shipping Rates and Delivery Estimates

Shipping charges and delivery times are calculated at checkout based on your location.

Estimated delivery times:

  • Local (Pakistan): 3–7 business days

  • International: 7–15 business days

Please note that delivery times are estimates and may vary due to factors beyond our control.

3. Shipping Carriers

We use reliable courier services to deliver your orders. The carrier may vary depending on your location and availability.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can monitor your shipment.

5. Customs, Duties, and Taxes

For international orders, customs duties, taxes, and additional charges may apply. These charges are the responsibility of the customer.

We are not responsible for delays caused by customs clearance processes.

6. Delays

Shipping delays may occur due to:

  • High order volumes

  • Weather conditions

  • Customs processing

  • Courier issues

We appreciate your patience in such situations.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

8. Lost or Stolen Packages

Tryndzi is not responsible for lost or stolen packages once marked as delivered by the courier.

If you experience an issue, please contact the shipping carrier directly.

9. Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.

10. Contact Us

If you have any questions about your shipment, feel free to contact us:

Email: tryndzi.co@gmail.com
Phone: +92 345 1289360

By placing an order with us, you agree to this Shipping Policy.