Shipping policy
Thank you for shopping at Tryndzi. This Shipping Policy explains exactly what you will pay for delivery and how long your order will take.
Delivery Charges
Our delivery charges are simple and the same everywhere on our store:
- SCS skincare products: flat Rs. 240 delivery per order.
- All other products: FREE delivery.
- Mixed orders (SCS products together with other products): the Rs. 240 delivery charge is applied once per order, not per item.
Your exact delivery charge is always shown at checkout before you place your order. There are no hidden charges.
Order Processing and Delivery Time
Orders are dispatched within 24–48 hours of being placed. Delivery takes 3–5 working days across Pakistan.
You will receive a confirmation once your order has been placed, and a tracking number by email/SMS once your order has been shipped.
Shipping Carriers
We use reliable courier services to deliver your orders. The carrier may vary depending on your location and availability.
Delays
Shipping delays may occasionally occur due to high order volumes, weather conditions, or courier issues. We appreciate your patience in such situations, and our team will keep you updated.
Incorrect Shipping Information
Please ensure your shipping address and phone number are accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.
Contact Us
If you have any questions about your shipment, feel free to contact us:
Email: tryndzi.co@gmail.com
Phone: +92 345 1289360
By placing an order with us, you agree to this Shipping Policy.
